Refund policy

Refund / Return Policy

We accept returns of unused items in their original packaging within 30 days of delivery. Return shipping costs are the customer's responsibility. Please contact us at hello@meowshroom.store before returning any item. Refunds will be issued once the product is received and inspected.

Shipping Policy

Orders are processed within 2–3 business days. Shipping times depend on your location:

Australia: 3–7 business days

International: 10–20 business days (may vary due to customs and local postal services)

Tracking numbers are provided once your order ships.

Privacy Policy

We respect your privacy. Your information will only be used to process your order and keep you updated about Meowshroom. We never share or sell your data. (Shopify provides a full privacy template, which you can link here.)

Terms of Service

By purchasing from Meowshroom, you agree to our store policies regarding returns, shipping, and privacy.